Shipping Policy

Thank you for shopping with RED TAG.

Order Processing

In-stock orders are typically processed within 1–3 business days.

Processing times may be longer during product launches, holidays, restocks, or periods of unusually high order volume.

Processing time is separate from carrier transit time.

Shipping

Shipping rates and available delivery methods are displayed at checkout.

Delivery estimates begin after your order has been processed and transferred to the shipping carrier.

Once your order ships, you will receive tracking information using the email address or phone number provided at checkout.

Free Shipping

RED TAG currently offers free U.S. shipping when you purchase two or more qualifying items, unless otherwise stated during a promotion.

Limited Drops and Backorders

RED TAG releases products in limited quantities.

During periods of high demand, an item may become unavailable even though additional orders are still being accepted.

If your order contains an item that is not immediately available, we will contact you as soon as possible.

You will be given an updated estimated shipping timeframe and the option to:

• Keep your order and wait for the next production/restock batch, or

• Cancel the affected item and receive a full refund

Some delayed orders may qualify for a discount, store credit, or other promotional benefit if you choose to wait.

When applicable, the estimated production or restock period may be approximately 4 weeks, but actual timing can vary. We will communicate the applicable estimate directly to you.

Orders Containing In-Stock and Backordered Items

If your order contains both available and backordered products, RED TAG may:

• Ship the available merchandise first and send the remaining item separately, or

• Hold the order and ship all items together

We will communicate with you if a significant delay affects your order.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping address, contact us immediately at support@redtagmiami.com Once an order has shipped, we cannot guarantee that the shipping address can be changed.

Lost, Stolen, or Missing Packages

If your tracking information shows a delivery problem or your package appears to be lost in transit, contact us and we will help investigate the shipment with the carrier.

RED TAG is not responsible for packages delivered to an incorrect address entered by the customer.

International Orders

If international shipping is available at checkout, customers are responsible for any applicable customs duties, import taxes, or fees unless otherwise stated.

International delivery times may vary depending on destination and customs processing.

Questions

For questions about your shipment, contact:

support@redtagmiami.com

Please include your order number so we can assist you faster.