Returns & Refunds

We want you to be satisfied with your RED TAG purchase.

Returns

Returns may be requested within 14 days of delivery.

To qualify for a return, merchandise must be:

• Unworn

• Unwashed

• Unaltered

• Free of stains, odors, or damage

• Returned with original tags and packaging when applicable

Items that do not meet these conditions may not be accepted.

To request a return, contact us at support@redtagmiami.com with your order number and reason for the return.

Return Shipping

Unless the product arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is caused by an error on our part.

Refunds

Once we receive and inspect your returned merchandise, we will notify you whether the return has been approved.

Approved refunds will be issued to the original payment method.

Please allow additional time for your bank or credit card provider to process the refund.

Exchanges

If you need a different size, contact us as soon as possible.

Exchanges are subject to inventory availability. Because RED TAG releases may be produced in limited quantities, we cannot guarantee that another size will be available.

If the requested replacement is unavailable, you may choose another available item or request a refund.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective product, contact us as soon as possible with your order number and clear photos of the issue.

If we confirm that the item was incorrect or defective, we will work with you to provide an appropriate replacement or refund.

Final Sale Items

Items specifically marked FINAL SALE at the time of purchase cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Order Cancellations

If your order has not yet entered fulfillment, contact us immediately and we will attempt to cancel it.

Cancellation is not guaranteed once an order has begun processing or has shipped.

Backordered or Delayed Orders

If an item cannot be shipped within the timeframe originally communicated to you, RED TAG will contact you with an updated estimated shipping timeframe.

You will have the option to:

• Continue waiting for the order, or

• Cancel the affected item and receive a full refund

Any promotional discount, credit, or other benefit offered for choosing to wait will be explained at that time.